The Coming Out Museum (COME) depends on our friends and audience, all of you who are participating in creating our collection.
Respecting your privacy and security is very important to us. We understand that some of the members of the wider LGBTIQ+ community can’t talk openly about their identity and must hide it in order to preserve their safety and well-being, and we do not wish to bring harm to any of you in that kind of situation. Our Privacy Policy gives you detailed information on when and why we collect your personal information, how we use it and how we keep it secure. It also provides information about your privacy rights and how you may contact us.
It is important that you read our Privacy Policy, and any other privacy notices we may provide on specific occasions, so that you are fully aware of what personal data we collect, how we process it, how we protect it, and what your rights are regarding the data processing.
If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.
Process – Association for the Promotion of Queer Culture and LGBTIQ+ Rights (Process), Vukovarska 38, Pula, Personal Identification Number: 21783583867 as the owner and operator of come.lgbt and Data Controller for the Coming Out has prepared this notice for you with the intent of familiarising you with procedures related to the collection and protection of your personal data.
The User will be understood as the person who accesses and uses this website. The User, by the mere fact of using the site, consents to our privacy Policy and agrees to its terms and conditions of use.
- Data Protection Officer’s details
Address: Process – Association for the Promotion of Queer Culutre and LGBTIQ+ Rights, Vukovarska ulica 38, 52100 Pula
Email: proces@udrugaproces.hr
- Purpose and Legal Basis for Processing of Personal Data
We shall process personal data provided to us by you in the forms found on the web, those sent to our email address and those generated while maintaining a relationship with the person responsible for the use of data necessary for creating, curating, and presenting both the virtual and physical collections, for replying to your inquiries, for our internal statistical data processing, and for providing information about the Coming out Museum and its initiatives. We shall process your personal data pursuant to Article 6(1)(e) OF REGULATION (EU) 2016/679 OF the EUROPEAN PARLIAMENT and of the COUNCIL of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46/EC (“the General Regulation”), and the Act on the implementation of General Data Protection Regulation (Official Gazette 42/18).
Personal data is all the information about identified or identifiable natural persons provided to Process by the User on a voluntary basis and being managed by Process. By entering their personal information, the User states all personal data are truthful, accurate, complete and up to date, and that they do not belong to third parties.
The data controller shall document the public events it organises with photographs and videos such as to disseminate them on its website and other spaces for the public dissemination of information, including but not exclusive to: the website itself, social networks where the data controller has created its own profile, publications and press.
- Cookies
How Our Site Uses Cookies
Our website uses cookies to enhance your browsing experience. Cookies are small data files placed on your device by websites you visit. They are widely used to make websites work more efficiently, as well as to provide information to the owners of the site.
Types of Cookies We Use
- Essential Cookies: These are necessary for the website to function and cannot be switched off in our systems. They are usually set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in, or filling in forms.
- Performance Cookies: These allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site.
- Functionality Cookies: These are used to recognize you when you return to our website. This enables us to personalize our content for you, greet you by name, and remember your preferences (for example, your choice of language or region).
How We Use Cookies
- Personalization: To remember your settings and preferences, such as language and location, so you have a better and more personalized experience during future visits.
- Analytics: To collect and analyze information about how you interact with our website, which helps us improve the website’s functionality and user experience.
- Security: To enhance the security of our website and protect against fraud and abuse.
Managing Cookies
You have the right to decide whether to accept or reject cookies. You can set or amend your web browser controls to accept or refuse cookies. If you choose to reject cookies, you may still use our website, though your access to some functionality and areas of our site may be restricted.
Further information on cookies can be found at: http://ec.europa.eu/ipg/basics/legal/cookies/index_en.htm
How are they used on this website?
- Who Has Access to Your Data?
Process shall not sell, rent or disclose the personal data provided by the User to third parties. This does not include access to said data by the staff in charge of data management when required for a service provided to Process, as far as permitted by law. We may share your personal data to the extent which is necessary to fulfil our legal requirements and adhere to the laws and regulations applicable to us.
- Your data protection rights
To exercise your rights, you can contact us in writing or via e-mail proces@udrugaproces.hr or use our contact details listed on the following link: http://www.come.lgbt/contact.
Your rights are:
5.1. The right to be informed about the processing of your personal data
5.2. The right to access your personal data
You have the right to access your personal data that we are processing about you, and you may request detailed information on their purpose of processing, on the type/categories of personal data that are being processed, including access to your personal data, information on recipients or categories of recipients, and on the foreseen period in which data will be stored.
Access to personal data may be limited only in cases prescribed by Union law or by our national legislation, or where such limitation respects the fundamental rights and freedoms of others.
5.3. The right to rectification of your personal data
You have the right to request the rectification of personal data if your data are incorrect, incomplete, and not up to date.
If you want to rectify your data, you can send us a request via email proces@udrugaproces.hr or to the address Udruga Proces, Vukovarska ulica 38, 52100 Pula, Croatia.
5.4. The right to the erasure of your personal data
5.5. Right to restrict the processing of personal data
5.6. The right to object to processing of your personal data
5.7. The right to data portability
You have the right to receive your personal data which you have provided to us, in a structured, commonly used and machine-readable format.
- Security of Personal Data
We take all the necessary technical and organisational safety measures to protect your personal data from their unauthorised or unlawful handling, as well as from accidental loss, destruction or alteration of your personal data.
- Which data do we process?
E-mail address
Website visits analytics
- What do we use your data for?
To inform you about the progress submission
- How Long We Will Retain Your Personal Data?
We retain your personal data for as long as the consent granted by you when accepting this clause is not revoked.
- Contact Information
If you have any comments or queries in relation to the processing of your personal data, send us an email to proces@udrugaproces.hr.
- Changes to Our Privacy Policy
All changes to the Privacy Policy will be posted on this website in a timely manner.


